BoldDesk

BoldDesk by Syncfusion is a cloud-based, AI-powered help desk ticketing software designed for providing efficient customer support. It lets users manage support requests, convert emails into tickets, customize the tool to suit their business needs, and automate repetitive tasks for streamlined operations. Features include task management, knowledge base software, workflow automation, customization options, and powerful reporting and analytics. Users can integrate BoldDesk with their favorite tools and apps for improved productivity. It also offers a multilingual interface and is suitable for businesses of all sizes, from startups to enterprise-level corporations. The software includes a robust security framework and is SOC 2® Type 2 certified and GDPR compliant.